Support

We are here to help. There are a number of UMD support groups ready to provide immediate assistance.

Join Now - Daily Drop-In Clinics and Webinars
(or click here for recordings of past sessions)

Access Virtual Classroom Support between 8 a.m. - 8 p.m., Monday-Friday. Drop in with questions about Panopto, WebEx or Zoom.

Ask questions about academic technology or pedagogy

  • (e.g. How do I bring Panopto videos into ELMS-Canvas? How can I offer my exam online?)
  • Email KeepTeaching@umd.edu

Request individual support

  • Need help with your final exam, managing a team project presentation, or increasing student engagement online?  Our  Instructional designers and pedagogy experts are eager to assist.
  • Use this appointment link to request a private consultation. 

Ask questions about general technology

College and Department Contacts

College/Department Name Contact URL
A. James Clark School of Engineering Instructional Support engr-canvas@umd.edu
College of Agriculture and Natural Resources Michael Tomas Lee mtlee@umd.edu or 301-405-1409
College of Arts and Humanities Jen Patterson jlp@umd.edu
College of Arts and Humanities Brian Crawford bcrawfo2@umd.edu https://go.umd.edu/arhuacademictech
College of Arts and Humanities Janel Brennan brennanj@umd.edu https://myelms.umd.edu/courses/172850
College of Behavioral and Social Sciences Robert Blevins rblevins@umd.edu
College of Behavioral and Social Sciences Katherine Russell krussell@umd.edu
College of Computer, Mathematical and Natural Sciences - Dean's Office, BSCI Mike Landevere cmns-help@umd.edu
College of Computer, Mathematical and Natural Sciences - Dean's Office, BSCI Christopher Camacho cmns-help@umd.edu
College of Education COE ELMS Support coe-elms-support@umd.edu
College of Information Studies Katherine Iszak kworboys@umd.edu or 301-405-1246
Department of Atmospheric & Oceanic Science Jeff Henrikson aosc-helper@umd.edu
Department of Atmospheric & Oceanic Science Walt Tribett aosc-helper@umd.edu
Department of Chemistry & Biochemistry Caedmon Walters chem-it@umd.edu
Department of Chemistry & Biochemistry Angel Grant chem-it@umd.edu
Department of Geology Phil Piccoli geology-computers@umd.edu
Department of Geology Todd Karwoski geology-computers@umd.edu
Department of Mathematics Engineering IT Operations eit-help@umd.edu
Department of Physics Engineering IT Operations eit-help@umd.edu
Phillip Merrill College of Journalism Clint Bucco cbucco@umd.edu
Robert H. Smith School of Business Canvas-related questions canvas@rhsmith.umd.edu
Robert H. Smith School of Business Online instruction-related questions teach@rhsmith.umd.edu https://otl.rhsmith.umd.edu/technology-and-teaching-online
School of Architecture, Planning, and Preservation Fabian Gomez tsc@umd.edu
School of Architecture, Planning, and Preservation Kenny Nguyen tsc@umd.edu
School of Public Health ELMS Support and Teaching Strategies BCHOnline@umd.edu
School of Public Health Andrew McCarty amccart2@umd.edu
School of Public Health Mary Shelley mshelley@umd.edu
School of Public Policy Sam Corvah sjcorvah@umd.edu
The Graduate School Scott Roberts scott@umd.edu

Distance Learning & Diversity Check-In Hours

Join the Diversity Training & Education staff for virtual check-ins. Faculty and instructors are being asked to build online communities, and that can be challenging. We invite you to a space where you can join with others to process

  • Building and maintaining inclusive online classroom communities

  • The emotional labor required for practicing compassion in the digital classroom

  • How to identify and navigate barriers to inclusive practices

  • Using inclusive language in the digital space

Join us for these community check-in hours. All faculty and instructors are welcome.

 

Tuesdays, 4-5 p.m.

Fridays, 11:30 a.m.-12:30 p.m.

 

RSVP at go.umd.edu/DLD

Zoom info will be sent to those who RSVP.